A matter of trust - a valuable asset
It's time I sing a song of praise to my editors. Because I can trust them completely: in their competence, their commitment, their enthusiasm. Day after day, month after month, they do an excellent job. And if a mistake does happen, that's understandable given their workload, but they stand by it.
Trust is a great asset for me, not only at work, but even more so in my private life. Due to a lack of expertise or time, I have to be able to rely on my doctor drawing the right conclusions from a diagnosis, the educators taking good care of our little ones or the mechanics not overlooking anything when repairing the car (in all three cases, by the way, I'm very satisfied at the moment). Conversely, trust is also quickly lost if the new dentist prefers to offer expensive additional services on the first visit or if a craft business makes an offer that, after closer examination, is completely overpriced.
At the same time, I work in an industry that has had less and less public trust in recent years before the discussion about fake news and Corona picked up again. Your trust is vital to us as a media company, and we do our best to maintain it - for example by dealing openly with errors and making them transparent.
In our cover story starting on p. 12, philosophy professor Martin Hartmann first describes why trust is subject to a paradox of vulnerability. And starting on page 18, the social psychologist Michael Wenzler explains how trust develops, when distrust is more appropriate and what both say about us.